Everything you need to know about Strata Hub

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“Strata Hub” is a NSW Government initiative created to increase transparency, provide better regulation, and improve engagement for all stakeholders within ‘strata communities’.

“Strata Hub” will operate as an online portal where key information pertaining to all strata schemes will be held. Information uploaded onto the portal will include (amongst other things) key information for each building, such as its;


i) Strata Plan Number; and

ii) Strata Plan address; and

iii) Number of lots; and

iv) Classification i.e. residential, commercial or mixed use; and

v) Contact details for the strata committee, strata managing agent and (if applicable) building manager; and

vi) Date of most recent annual general meeting; and

vii) Cash balance held within the capital works fund (updated annually); and

viii) Due date for annual fire certification; and

ix) Insurance replacement value


Access to “Strata Hub” data is via four “tiers of access”, namely access to;

1. The public; and

2. Those recorded on the strata roll; and

3. Council / NSW Fire Brigade; and

4. NSW Police and other emergency services


It is important to note that contact details for lot owners / strata committee members is not available to the public or NSW Police and other emergency services. Those recorded on the strata roll and local council / NSW Fire Brigade will have access to such details.

What does it mean for Strata Schemes?

The “go live” date for Strata Hub is the 30 June 2022 with the due date for all schemes to upload their information being the 30 September 2022.

The NSW Government is imposing a $3 charge, per lot/per annum.

If you have a current strata management agency, they should contact you with their process in how they will assist in getting records uploaded.

If you haven’t heard from you agency or if don’t have a strata management agent involved but need help, we can provide the services and support you deserve. Contact the Jamesons team today to start the change.

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If you would like any of this information explained in further detail or are looking for personal advice, please feel free to email our strata specialist Taylah who will be happy to answer your questions.

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