There is no water in my unit

Water supply failure can occur for several reasons. For example, Sydney Water might be carrying out works on the street pipes and has temporarily shut off the supply, or a plumber may be working in the building. Check first of all that this is not the case. Other reasons could be failure of a circulation pump which could affect both Hot and Cold supply. If you suspect that a pump has failed then you should contact your strata manager to have the pump inspected.