Jamesons Strata Management Northern Rivers

Proudly serving the residents and businesses of Northern Rivers since 2000.

  • Experience in the management of Community and Neighbourhood Management Title Properties.
  • Excellent contacts with reliable local tradespeople.
  • In-depth knowledge of Strata Act and By-laws to assist Owners with renovation advice.
  • Part of the Northern Rivers community.
OUR SERVICES
REQUEST A FREE QUOTE

4.3

197 Google reviews

Services

  • Strata Management
  • Changing Strata Managers
  • Developers
  • Book a Strata Search
  • Request a Certificate
  • Emergencies

  • Address

    17 Lucky Lane, Billinudgel NSW 2483

  • Phone

    (02) 8969 3303

  • Opening Hours

    Monday to Friday 8:30 am - 5:00 pm
REQUEST A FREE QUOTE

DON’T TAKE OUR WORD FOR IT

Our clients say it best

I just wanted to send you a quick note to let you know of something which I am sure you already aware - you have some exceptional people in Jamesons. I'm pretty sure we are one of your smaller accounts but that is not reflected in the level of support I have received. Poor Sophie has been working on my case since January. Koray, and more recently Phillip, have both been very supportive and helpful regarding some work that has been undertaken in my apartment as the result of an insurance claim. I just wanted you to know how much I have appreciated this support.
Paul C.Owner
"I can unconditionally place Jamesons as the best Strata Management I have had contact with in 25 years. The level of services, interest and time given by Jamesons on various issues has been outstanding"
Margaret B.Chairperson
"I have found the transition from our previous strata managers to Jamesons to be seamless. Nothing has fallen through the cracks. From the very first day, (they have) dealt with every one of our building issues and with all the different personalities on the Committee with diplomacy and professionalism."
LenaOwner
"The Jamesons Strata Management team are excellent. Knowledgeable, professional and responsive, they made managing our strata property smooth and easy. Jamesons is distinguished from the alternatives by their independence, their cost-consciousness and by their personal approach. I would highly recommend them to any Owners’ Corporation."
J. SheehanCommittee Member
I wanted to personally thank you for all of your help and service. I know our working relationship has been limited to my bothering you with my long-distance emails and we never had a chance to speak in person. Nevertheless, your assistance to this owner’s corporation is very much appreciated and I’m sure I speak for the whole strata committee in saying that we’re deeply grateful for all that you have done. This is/was by no means an easy account and you handled it with grace and calm (I can’t say the same for myself).
LenaOwner
"Every single person at Jamesons that I have every dealt with – is so professionally and fast to respond. I have never dealt with a better strata company. (which says a lot as I deal with many strata companies daily)."
Sam B.Committee Member
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Our Services

Effective management

Nothing excites us more than knowing our clients are spending more time doing what they love with those they love while we take care of all their strata matters. If we can gift you back more time, money and create happier homes, then we know we are doing our job. Our team of qualified and experienced staff are committed to supporting clients through both day-to-day management and long-term strategy. We love strata so you don’t have .

Compliance – financial, safety, and legal

Compliance is a complex area yet integral to ensuring your safety and protection from legal and financial repercussions. Jamesons process is built upon our in-depth understanding of relevant legislation ensure maximum returns and minimise risk. We take initiative, we act before issues arise adding value every step of the way from financial reporting, new legislations to fire safety and WHS requirements.

Maintenance administration

Budgeting, scheduling and engaging maintenance and repairs across all common property can be a full time job in itself. However, a well-managed maintenance plan is paramount for the safety of occupants and the protection of your investment. We work with vetted trades to ensure your building is not only safe, but also an enjoyable place to live in.

Property administration

Harmony is built upon open communication. If coordinating between several owner-occupiers wasn’t enough of a challenge, investment and rental properties are often part of the mix too. In order to ensure that everyone is kept on the same page, we consistently liaise with tenants, property managers and real estate agencies, whether it’s organising a WHS audit or ensuring swimming pools and lifts meet compliance, our team is always willing to provide expert advice and a helping hand.

Insurance claims and renewals

Without proper guidance, your Owners Corporation ’s insurance claims and mandatory insurance renewals can quickly pile up into a daunting stack of documents not to mention unforeseen costs. Our compliance team is here to help at every step of the way. Jamesons can also review and ensure that you have the best suitable insurance for your building based on its requirements.

Meetings

Regular meetings provide the community platform to openly voice concerns, address issues and discuss opportunities. Our role as Strata Manager is to ensure that you make the most out of your meeting time by minimising disputes and facilitating empowering decision making. Better communication, better community.

Contract management

Contract management has a tendency to be extremely complex with lots of small details and jargon which makes filing, negotiating and updating contracts not only time consuming but very technical. Of course it plays a vital role in day-to-day property management, which is why our Strata managers can handle contracts on your behalf to protect your interests.

Financial and taxation management

Keeping financial accounts isn’t just a legal requirement – it can also mean the difference between harmony in the building and Owners Corporation bankruptcy. To ensure that financial accounts are accurate, Jamesons stays on top of record keeping, collecting levies and preparing financial statements.

Frequently Asked Questions

We love strata! It’s all we have ever known! However, we believe that the current model is fundamentally broken. This is why we are on a mission to change strata management via technology, investment in people and carefully selected partnerships. We know it won’t happen overnight but we also know we have what it takes, talented people and an ability to re-imagine the world.

Since our inception 60 years ago we always believed the fundamentals are to do the right thing by our customers, our people and our partners. Trust is built through excellence.

We believe that we can contribute to a future where every single one of our customers are Happier at Home.

Nothing excites us more than knowing our clients are spending more time doing what they love with those they love while we take care of all their strata matters. 

If we can gift you back more time, money and create happier homes, then we know we are doing our job.

Simply click here and you’ll be redirected to our free quote page. When looking for a new strata manager, you should choose someone who has had extensive experience working in similar strata schemes, specifically in terms of size, facilities, and building type (i.e. residential, commercial, or mixed-use).

You can call our office on 02 8969 3300 and ask for Allon or Jason who would be happy to talk you through our services!

Wondering how to change strata management companies but feeling discouraged by the prospect of reorganising the way your building operates? You may be surprised to learn that changing strata managers is easy when you follow the proper steps we have laid out here.

Jamesons has strategically partnered with several like-minded service providers who share our customer service ethos and dedication to quality work & exceptional service.

Our partners come with a strong strata background and an ability to use My Portal – Powered by SMATA efficiently, which ensures you have complete visibility over the day-to-day management of your building. All to save you time and money.

Each partner works closely with our internal specialised team and is contracted to meet our strict Service Level Agreement to exceed your expectations.

We know if we get this right we are on our way to achieving our mission to leave your building in a better place and ultimately to make all owners happier at home.

You can learn all about our partners here.

The owners portal is designed for you to manage and view all aspects of your building in one place. We believe this is the way strata management was meant to be: fast, easy, and efficient. 

You receive your own dedicated building page online via our industry-leading strata management portal. In our portal, committee members can approve work orders, and invoices, and all owners can access their building documents 24/7 and raise maintenance requests. Watch our video about My Portal below.

You will also have access to an assortment of hand-selected partners managed through our repairs team which ensures impeccable quality and timely maintenance work.

It is worth noting that in 2022, SMATA (the technology that powers our Portal) received the award of Winner for Excellence in Innovation at the Strata Community Australia Awards!

You can access the portal but clicking the “My Portal” button on our website here

The online owners portal is designed to be user-friendly and intuitive. Simply log in, and your building will 

Visit our Owner and Committee Members Training Portal here.

For any issues with logging in we’d be delighted to assist you via our support lines at myportalsupport@jamesons.com.au or 02 8089 3412.

For Jamesons customers, click here to download a copy of the pet application form. Once complete, please send your pet application to your Strata Manager’s email or info@jamesons.com.au with your Strata Plan number and/or your address.

You can contact your strata manager via both phone and email. Not sure what there email or number is? You can click here to find your manager’s details. Alternatively please give our friendly receptionists a call on 02 8969 3300 and they’ll be more than happy to assist you.

Why Jamesons

Jamesons is a strata management company that has been operating in New South Wales for over 60 years. We believe in doing the right thing by our customers, our people, and our partners. We build trust through excellence, and we are committed to providing our customers with the best possible service.

Businesses trust Jamesons with property management, financial management, legal compliance, asset management, and meetings and resolutions. Partner with us today and we’ll help you take your business to greater heights.

Thinking about changing strata managers?

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