We always recommend meeting with your potential new strata management company first to better understand the services on offer. Once that’s done, the new strata management company will be able to get the below steps underway for you. Simple as that!

What is a strata manager?

A strata manager is a professional who is responsible for overseeing the operation and management of common property within a strata scheme including:

Find out more about strata manager duties here.

Reasons to change strata company

There are numerous reasons why you may change strata companies. Perhaps you are dissatisfied with your current strata manager’s lack of responsiveness, or maybe you have noticed that they are not sufficiently fulfilling their duties. A good strata manager should be providing consistent advice on your strata scheme, and be dedicated to ensuring that your strata property runs as smoothly and efficiently as possible. If you believe that your current strata manager is not doing exactly that, then it may be time to change strata management.

Changing strata companies is a worthwhile venture that marks the first step in transforming the way your strata scheme operates. Lot owners deserve to know that their building is being managed by a professional who is committed to diligently providing services while also offering expert insights and advice.

Typical steps of changing strata managers

Wondering how to change strata management companies but feeling discouraged by the prospect of reorganising the way your building operates? You may be surprised to learn that changing strata managers is easy when you follow the proper steps:

1. Review the terms of your existing agency management contract

Your existing agency management contract will contain terms addressing termination procedures and the notice requirement period. It’s important to review these terms and ensure that you give notice as required by the terms before appointing a new strata manager.

Consider when your current management contract will expire, as it can be both complex and costly to get out of a strata management contract if the contract only allows early termination where the manager is in breach of the contract.

2. Decide on a new strata manager

A fundamental step in changing strata managers is the research process. Ensure you collect a sufficient amount of compelling information illustrating why it is in the owners corporation’s interest to change the strata management company. You can then bring forth your research to the other members of the Owners corporation and suggest a new strata manager.

3. Call a meeting of the owners corporation and seek agreement

After conducting your research, arrange a meeting with the owners corporation where you can showcase your collated information on a potential new strata manager. This should then progress into a motion at the owners corporation committee meeting on whether the existing strata manager should be changed.

Legislative requirements and a quorum must also be considered when voting.

4. Agree on, contact and appoint a new strata manager

If the majority of owners vote to appoint a new strata manager, you can begin to prepare for transition and terminate your existing contract. Your new strata manager should provide you with a list of formalities that must be completed to ensure the transition between strata managers is as smooth as possible.

Frequently Asked Questions About How to Change Strata Company

What should I look for in a new strata manager?

When looking for a new strata manager, you should choose someone who has had extensive experience working in similar strata schemes, specifically in terms of size, facilities and building type (i.e. residential, commercial, or mixed use).

The ideal strata manager should also be fully qualified and licensed, with a proven record of meeting client’s expectations with diligence and excellent communication skills.

How do I discuss the transition with my outgoing strata management team?

Updating your current strata manager on the fact that you may be changing strata management can naturally lead to some awkward discussions. Ensure that your current strata manager is aware of the fact that you are considering changing strata management prior to the meeting, and understand the reasons why. Remaining courteous and honest with your existing strata manager throughout the entire transition period will make the process considerably easier.

What our clients say about changing their strata management to Jamesons

“I am writing to you in praise of Philip Kooper. Philip has been unconditionally helpful and instrumental… He has guided the Committee through multiple complex processes, at each juncture setting out a clear roadmap to follow… Each time Philip has listened to the experience we were having and calmly navigated us through”

— Denise SP SP94983

“Very happy with the on-boarding from (our last strata company) to Jamesons, this being the response, attention Jamesons have given the SC during the transfer time. The response from (our last strata company) to Jamesons has been slow, as expected, but Jamesons have done their best to have the transfer completed as soon as possible. Also, happy with the processes i.e.; SMATA and the owner portal, offered by Jamesons thus far.”

— Steele SP 62842

“Very happy with the on-boarding from (our last strata company) to Jamesons, this being the response, attention Jamesons have given the SC during the transfer time. The response from (our last strata company) to Jamesons has been slow, as expected, but Jamesons have done their best to have the transfer completed as soon as possible. Also, happy with the processes i.e.; SMATA and the owner portal, offered by Jamesons thus far.”

— Steele SP 62842

Talk to Jamesons about your needs today

Changing strata managers doesn’t have to be difficult. Get in touch with our team today and learn how our strata management services could improve the value and enjoyment of your jointly-owned property.