Job Description
Strata Manager
As a Strata Manager role involves ensuring the legislative, financial, legal, risk, insurance, compliance, maintenance, and project aspects of a scheme. The role also has responsibility for assisting residents within the building with any disputes or concerns they may have.
The following persons will report directly to this person:
- Strata Assists
Vision
Establish a clear vision: articulate a compelling vision and mission that guides your team.
Lead by Example: Exemplify the values and work ethic that you expect from your team.
As a team member, our emphasis is on embodying the core values of CNG:
Better Everyday
We have each other’s back
Nothing is bigger than the little things.
We keep our word.
Essential Job Functions
Meetings:
- Liaise with committees to book meetings and prepare agendas well in advance of meeting dates.
- Review financials and understand what all items related to.
- Pre-empt questions from owners and have answers ready.
- Prepare for meetings, attend meetings, prepare and issue minutes of meeting before the customer preagreed timeframes.
- Complete post meeting action items.
Maintenance and Project Work:
- Arrange quotations for works and send quotes to committee for review and approval.
- Quotes to be followed up to meet agreed timeframes with committees.
- Fire orders – facilitate, engage parties, oragnise meetings etc.
- Major works – facilitate, engage parties, organise meetings etc.
- Defect Rectification – facilitate, engage parties, organise meetings etc.
- Renovations – work with parties on renovation applications as required.
- Liaise will all parties and keep them updated as required.
Finance / Insurance:
- Code and re-code invoices in a timely manner to coincide with deadlines.
- Seek sign off and liaise with trades regarding their invoices.
- Manage queries with the committee including any accounts and levy queries and resolve outstanding matters quickly and efficiently.
- Review insurance quotes and send on to committee with advice to assist their consideration and decision making.
- Involvement and resolution in complex insurance claims Strata Advice / By-Laws Liaise with parties about breaches and reach agreement on resolution.
- Provide strata advice in relation to the SSMA, 2015 and other relevant Acts include Home Building Act 1989, Interpretations Act, 1987 Issue warning letters and issues notices to comply.
- Mediate outcomes between parties.
- Providing advice on By-Law issues – pets, smoking, parking etc.
- NCAT matters (attend mediation.
- Renovations including providing advice, arranging by-laws, meetings etc.
Compliance / Risk:
- Involvement in various compliance issues including fire.
- Facilitate contract execution.
- Involvement in new developments including ensuring compliance with all warranty periods and providing advice and guidance as required.
General Tasks
- Arranging access for works in a timely manner.
- Forwarding on requests for intra office support – i.e.. keys, reimbursements, investments, coc.
- Seeking legal or other advice and providing guidance to committees.
Education and Experience
- Class 2 or Class 1 licence
Compensation and Benefits
- 30% Schedule B Charges of each month
Personnel Attributes
- Has a balanced approach to their personal & work life.
- Demonstrates genuine compassion through their actions.
- Finds a way to deliver a solution.
- Challenges the status quo.
- Flexible and practical
- Confident in their ability in making decisions.
- Humble
- Happier At Home
Working Conditions
Working Conditions
Hours of Work
Overtime Expectations
Work Environment
On-call Responsibilities
Details
38 hours a week
Overtime is expected as required
Branch Office
8:30am – 5:00pm
Expression of Interest
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