How do I pay my levies?

The owners corporation banks with Macquarie Bank and utilises the DEFT payment system for levy payments.  This enables payment by BPAY, credit card over the phone, electronic payment via www.deft.com.au or payment at Australia Post.

  • Internet: 
    • Pay over the Internet from your bank account. Register at www.deft.com.au
  • Phone: 
    • Pay over the phone from your bank account, Register at www.deft.com.au
  • Credit Card:
    • Credit card payments can be made over the Internet. Log onto www.deft.com.au or call 1300 301 090 and follow the instructions. A surcharge will be applicable if you use this option.
  • Mail:
    • Pay by mailing the payment slip found at the bottom of your levy with your cheque to: Deft Payment Sydney, GPO Box 4690, Sydney NSW 2001
  • AusPost: 
    • Pay in-store at Australia Post by cheque or EFTPOS

When should I pay my levies?

  • Levies are payable quarterly and in advance on the first day of the quarter.
  • A levy Notice will typically be sent by our office one month prior to the due date. If the Levy is not paid within 30 days from the due date, interest will accrue at 10% p.a. from the due date.
  • Any interest accrued is payable to the Owners Corporation (not to Jamesons), and our office has no ability under the legislation to waive interest that has accrued.
  • Our office will issue any levy notices / overdue levy statements to lot owners once we complete our internal audit of received financials from your outgoing agent.
  • We will issue out a courtesy reminder by SMS or email for those who have not paid on the due date. If you’d like to update your contact details, please fill out this form.

Where can I find a copy of my levies?

If you would like another copy of your levy notice, you can very easily find these via My Portal (either register or sign in here.)

Once you are logged in, you will find on the right-hand side of the page, halfway down a section titled “Popular Documents”.  

Next to this, you will see a green button called Levy Notices.  Click this and it will display all your levy notices.

We have also created a guide for how to find a copy of your levies via My Portal.

What are levy contributions?

Levies are a fee or ‘contribution’ paid by all owners in a scheme to cover the projected costs and expenses of the scheme. Each owner contributes in proportion to the unit of entitlement for their Lot. There are 2 types of levy contributions:

Administrative Fund

  • Administrative Fund Levy contributions are raised to pay for the day-to-day expenditure of the Owners Corporation, including Repairs and Maintenance to Common Property, shared utilities, building insurances, etc.

Capital Works Fund

  • Funds are also raised to a Capital Works Fund, which puts money aside for planned or unplanned major expenses that will be incurred in the future (eg. painting, roof replacement, etc ).
  • Special Levies can also be raised, as required, to meet the need for additional funds.

Who determines how much the levies will be?

Jamesons as your managing agent prepares a proposed budget each year for the owners’ consideration. All owners at the Annual General Meeting will then determine the amount to be raised each year.

More on levies

Learn more about strata levies, what they cover and why they’re important by reading this blog post. Special Levies explained in this blog post